Emberleaf Workshops
    • Bushcraft Knives

      Handmade Bushcraft Knives
    • Hunting Knives

      Hand made custom hunting knives
    • Military ETR Knives

      Bespoke military knives
    • Chefs Knives

      custom chef knives
    • Folding Knives

      handmade folding knives
    • Special Edition Knives

      Special edition handmade knives
  • Custom Knives
  • Accessories

      Emberleaf custom made knife models

      Damascus knives

      Knife handle and blade materials for your custom handmade knife

      Sharpening services for knives, scissors, axes and more

      laser engraving West Sussex for knives, jewellery, plaques

      Repair and refurbish knives and other blades
    • Technical & Safety Information

      Knife safety and technical knife info
    • Meet The Team

    • Workshop

      Emberleaf Workshop, Petsworth, West Sussex
    • Our History

    • Testimonials & Press

      Emberleaf Knives Testimonials
  • Contact

Terms & Conditions

Welcome to Emberleaf Workshops Ltd’s official website.

This document outlines the terms and conditions governing the use of www.emberleaf.com. By accessing this site, you acknowledge your acceptance of these terms and conditions.

  1. Legal Usage: You may only access our site for lawful purposes. It is prohibited to post, submit, or transmit any material that is threatening, discriminatory, obscene, offensive, breaches confidentiality or privacy, causes technical harm, involves fraudulent activities, or interferes with the normal operation of the site. Your use of our site implies your agreement to comply with these legal usage terms. If you do not agree to these terms, please refrain from accessing our website.
  2. Privacy Commitment: We are committed to safeguarding the privacy of our website users. Please refer to our Privacy Policy page for detailed information.
  3. Risk and Responsibility: Your use of the information or materials on this website is entirely at your own risk, and we shall not be liable for any consequences. You are responsible for ensuring that any information, products, or services purchased through this website meet your specific requirements.
  4. Intellectual Property: All materials displayed or made available on our website, including trademarks, logos, graphics, documents, text, and images, are owned or licensed to Emberleaf Workshops Ltd. or our suppliers and are protected by copyright laws. By using our site, you agree to access the content solely for personal and non-commercial use. No materials on this website may be reproduced, copied, or transmitted without our explicit permission.
  5. Third-Party Links: Our website may contain links to third-party sites. Once you leave our site through these links, we have no control or responsibility for the content or the privacy of the information you provide on those sites.
  6. Content Changes and Termination: We reserve the right to change, update, or terminate any content on our website without prior notice. Additionally, we may suspend or terminate your access to any part or all of our site’s services at any time, with or without cause or notice, and for any reason.
  7. No Warranty or Guarantee: We do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, suitability, pricing, or availability of the information or products found on this website. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  8. Unauthorised Use: Unauthorized use of this website may result in a claim for damages and/or be considered a criminal offence. Your use of this website and any disputes arising from such use are subject to the laws of England, Scotland, and Wales.
  9. Delivery & Returns Policy: For detailed information about our Delivery & Returns policy, please visit the Delivery page on our website.
  10. Updates to Terms and Conditions: We may update our website’s terms and conditions periodically. Please revisit this page to stay informed of any changes. If you have questions about our Terms & Conditions, you can contact us at info@emberleaf.com or send your queries to Emberleaf Workshops, Unit 9 Colhook Industrial Park, Petworth, GU28 9LP.

Policy regarding Emberleaf Products – Gift Vouchers and Certificates:

1.1 Gift Vouchers and Certificates: Our Gift Certificates include unique numbers and configurable patterns. The site offers and promotions (including gifts with purchase and discounts) do not apply when purchasing gift vouchers. All Gift Certificates are dated and expire 12 months from the date of issue. Gift Certificates cannot be exchanged for cash. The purchaser has 14 days from the date of purchase to request a full refund for the Gift Voucher. We are not responsible if a Gift Certificate is lost, stolen, destroyed, or used without permission, and no replacement will be provided in these circumstances.

1.2 Questions and Requests: For inquiries, comments, or requests regarding Gift Voucher Terms and Conditions, please contact us.

1.3 Custom Orders and Deposits: Once a custom order is placed, we allow 4 weeks to cancel the order for a full refund. If an order is cancelled after this time, we reserve the right to retain the deposit or 50% of the total if the item was paid for in full at the time of ordering.

Emberleaf Workshops LTD

  • Website: www.emberleaf.com
  • Registered Company Number: 08181381
  • Registered VAT Number: 227 5201 32
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